At The Reset Room ("we," "our," or "us"), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hairandbodyreset.co, download our free guides, interact with our communities, or opt-in to our communications.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, which you voluntarily give to us when you download our free guide, opt-in to SMS text sequences, or join our Skool communities.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, if you access the Site from a mobile device.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Deliver newsletters, educational materials, and free resource blueprints.
- Administer and manage your opt-ins for email and SMS sequences (such as Project Broadcast keyword campaigns).
- Increase the efficiency and operation of the Site.
- Respond to product inquiries, partnership questions, and customer service requests.
- Offer personalized wellness insights based on voluntary diagnostic quiz inputs.
3. SMS Marketing & TCPA Compliance
We take your communication preferences seriously. If you choose to opt-in to our SMS campaigns (for example, by texting the keyword RESET to our designated number via Project Broadcast):
- You explicitly consent to receive educational, marketing, and promotional text messages from The Reset Room at the mobile number provided.
- Consent to receive marketing text messages is not a condition of any purchase.
- Message and data rates may apply. Message frequency varies.
- You can unsubscribe at any time by texting STOP to (314) 689-3529. For help, you can text HELP.
- Mobile subscriber numbers and opt-in data will not be sold, rented, or shared with third parties for their independent marketing purposes.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
- Third-Party Service Providers: We may share your data with third-party service providers that perform services for us or on our behalf, including email delivery, text message delivery (Project Broadcast), website hosting (Netlify), and analytics.
- Affiliate Partners: We may share information with affiliate partners (such as EllieMD) specifically to fulfill subscription service referrals or support inquiries that you initiate.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
The Reset Room
Email: privacy@hairandbodyreset.co
SMS Support: (314) 689-3529
The Reset Room